2 Year 24k Mile Nationwide Warranty

Pronto Car Care: Warranty Terms

Protection Plus Nationwide
Parts & Labor Warranty
24 Months/24,000 Miles

This warranty is made by the Independent Service Center and is administered by National Pronto Association. This warranty applies only to the vehicle owner at time of the original repair and is not transferable.

This is a reimbursement warranty for consumers which covers the originally installed part (see “Not Covered” for a list of exclusions) and labor associated with said part up to the original dollar amount listed on the original invoice (see “reimbursement limits”). The original part must have been installed by a participating Pronto Smart Choice Advantage Service Center and the Service Center must have been current on the program at the time of installation. Additionally, the warranty repair on the failed part must be performed by a Service Center and not an individual for the part to qualify for coverage. The Service Center is responsible for passing on the warranty information to the consumer.

Air Conditioning, heating and climate control systems
Brake system (s)
Clutches - clutch component or assembly repair and replacement
Engine cooling system (s)
Engine performance, drivability services and repair
Electrical system (s)
Electronic Engine Management System and other on-board computer systems, (engine, body, brake and suspension computers), cruise control systems
Emission control system (s)
Exhaust system (s)
Fuel system (s)
Hybrid Drive battery replacements (claim coordinated with battery manufacture for replacement)
Ignition system (s)
Starting & Charging system (s)
Steering and Suspension system (s), wheel bearings, CV joints, half-shafts, and driveshafts
Other minor repairs and services

The independent repair facility warrants that the above repairs and services performed at their location will be free from defects in materials and workmanship for 24 months or 24,000 miles of use, whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair invoice. This warranty is conditioned on the vehicle being subjected only to normal use, and receiving reasonable and necessary maintenance during the warranty period. This warranty is limited to covering only the failed part (as listed on original service ticket), labor, and tax associated with part. Warranty repair costs shall in no case exceed the costs of the original repair or service. If there is a defect in either materials or workmanship within the warranty period, the independent repair facility has the option to perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you, or refund the entire charge for the warranted repairs, minus any previous refunds. If the warranty costs are less than the original service ticket, the lesser amount will be reimbursed. Incidental or consequential damages are not covered.

A buyer of covered products or services has the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer’s hands for warranty repairs. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect, and the buyer notifies the warranty administrator of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the defect has not been fixed, the buyer may return his vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies the buyer has under any law.


Rental car reimbursement may be obtained for up to $50 per day for up to two days with an authorized Protection Plus warranty claim.
Towing reimbursement may be obtained for up to $90 with an authorized Protection Plus warranty claim.

You must pay for any non-warranty service you order to be performed at the same time as the Warranty service. This Warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, alteration, or “tampering with.” This Warranty does not cover replacement or repairs due to normal wear and tear. The Facility’s employees and/or agents do not have authority to modify the terms of this Warranty nor to make any promises in addition to those contained in this Warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific rights, and you may also have other rights, which vary from state to state.

This Warranty does not cover repair(s) or replacement(s) except as listed in the section, “Services Covered by this Warranty,” even though the Facility may offer other services. Repairs and services excluded from the Limited Warranty include:

Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.